Basin Tap Replacement
The problem
Our customer got in touch about poor hot water flow from their basin tap and a leak underneath the basin. Sealant had been put around the hot tap to try to stop the leak, but unfortunately it hadn’t solved the problem.
Quote and assessment
After looking at the job and giving a quote, the customer was happy for us to supply and fit a brand new set of hot and cold basin taps. Replacing both taps together meant a matching pair and a reliable fix, rather than patching one side and leaving the other to fail later.
The work carried out
- Isolating the supply. We isolated the water supply before starting any work.
- Removing the old taps. We carefully disconnected the existing pipework and took out both old taps.
- Preparing the pipework. The existing copper pipework had been painted. Compression fittings need a clean, smooth surface to seal properly, so we carefully removed the paint and cleaned the pipe before fitting anything.
- New connections. We fitted the new compression connections, using jointing compound where appropriate.
- Flexible tap connectors. We fitted new 15mm flexible tap connectors, finishing the hot side first and then the cold.
- Testing. We turned the water back on, checked every joint for leaks and tested both new taps for flow.
- Tidying up. We left the basin and the area around it clean and tidy.
Why the little details matter
Fitting new compression joints straight onto painted pipe is a common reason for slow leaks that appear weeks later. Taking the time to clean the pipe back to bare copper is a small step, but it’s the difference between a joint that looks fine on the day and one that stays sound for years.
The result
A neat, professional installation, taps with good hot water flow, and no more leak under the basin. Most importantly, another happy customer. At MS HEATING AND PLUMBING, we believe it’s the little details that make a big difference.
If you’ve got a dripping tap or a leak under the sink, have a look at our plumbing maintenance and repairs page, or send us a few photos on WhatsApp for a quote.
Frequently asked questions
Why is there a leak under my basin tap?
Common causes are worn tap parts, loose or perished connections, or fittings that never sealed properly. Sealant around the tap rarely fixes it, because the leak is usually at the connection underneath.
Why is the hot water flow from my tap so poor?
It can be caused by a worn or partly blocked tap, a restricted connector, or an issue further back in the system. Replacing old taps and connectors often brings good flow back.
Should I replace one tap or both?
If one tap has failed, the other is usually the same age. Replacing both together gives you a matching pair and saves a second call-out when the other one goes.
How do I get a quote for new taps?
Send us clear photos of your basin and taps on WhatsApp, or email them to info@msheatingandplumbing.co.uk, and we’ll come back to you with a quote.
Before
After
Why Homeowners Trust Us
Founded on Quality
Every project in our portfolio reflects the same commitment to high standards that MS HEATING AND PLUMBING was built on nearly 30 years ago. We don’t cut corners, and the work we show here is work we’re proud to put our name to.
Clear, Transparent Pricing
Every job starts with an honest, upfront quote so you know exactly what to expect before any work begins. No hidden costs, no surprises when the invoice arrives.
Fully Managed Throughout
Our team handles everything from the first call through to final checks and sign-off. You don’t need to coordinate anything or chase anyone, we take care of it all.
Local Trusted Experts
We’ve been serving homeowners across Birmingham and Solihull for over 28 years. Much of our work comes from repeat customers who recommend us to their neighbours and friends.
Which? Trusted Trader
MS HEATING AND PLUMBING has been independently assessed and approved as a Which? Trusted Trader. It’s an extra layer of reassurance when choosing who to invite into your home.
Gas Safe Registered
All gas work carried out by our team is done by fully Gas Safe registered engineers. Every job meets current safety standards and legal compliance requirements.
Age UK Birmingham Approved
MS HEATING AND PLUMBING is approved by Age UK Birmingham, giving older homeowners and their families added confidence and peace of mind when choosing us for any job.
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