What Our Customers Say About Us
Don’t just take our word for it. Hundreds of homeowners across Birmingham and Solihull have trusted MS HEATING AND PLUMBING in their homes. Here’s what they think.
Your Local Heating & Plumbing Experts
If you’re looking for a reliable heating and plumbing engineer in Birmingham, you’re in the right place. We provide professional boiler, plumbing, and central heating services to homeowners and landlords across Birmingham, delivering the same high standards, fair pricing, and attention to detail we’re known for throughout the Midlands.
Trusted by Homeowners Across Birmingham and Solihull
We’re proud of the reputation we’ve built nearly 30 years. These are just a handful of the reviews we’ve received from customers whose homes we’ve worked in.
I had a permanent leak on a concealed cistern that had only been installed for a relatively short time by another company.
I looked-up these guys and they came out the same day to take a look... The leaking cistern had been installed incorrectly and had been “adapted” to fit, hence the leak! One new cistern later (properly fitted this time, of course) and the permanent leak was a thing of the past! Thanks guys for a prompt and efficient service - well done! Would definitely recommend these guys and will be calling on them again.
C. Taylor 
Zeb has just replaced our stop tap. Last year he replaced our whole central heating system. His work is meticulous and his advice really considered, always trying to give us best value and explaining what he is doing. I would thoroughly recommend him.
David Taylor Replacement boiler and associated works. Refurbished bathroom. All work carried out to high standard, agreed timescale and to budget. Cleaned and tidied after work leaving no mess. Easy and straightforward to deal with. Highly recommended.
Kevin Cummins 
My enquiry about boiler servicing was responded to in a courteous and timely manner. The servicing itself took place at the agreed time and was done quickly. I was also offered some handy advice regarding my boiler.
Customer in Kings Heath I simply cannot fault them. Their work was of the highest quality and came in on budget and ahead of program.
Derek Banks Excellent service. Had my boiler installed by Zeb in 2018. Have my Annual service. Always punctual and polite. Well done.
Clifford Weare 
Good Afternoon, I just wanted to say ‘thank you very much’ for the excellent installation and customer service you have provided me with. In particular, Zeb and Mohammed. Unfortunately good customer service is hard to come by these days and so I feel it should be recognised when an excellent service has been provided. I shall be strongly recommending your company in the future to friends and family. Thank you.
Customer in Moseley
Why Choose Us
Founded on Quality
MS HEATING AND PLUMBING was built over 29 years ago on a commitment to honest workmanship and high standards. Every job we take on, whether it’s a boiler installation or a bathroom refit, reflects those same founding values.
Clear, Transparent Pricing
We provide honest, upfront quotes with no hidden costs and no surprise charges when the job is done. You’ll know exactly what you’re paying before any work begins.
Fully Managed Throughout
Our team handles everything from the first call through to the final checks. You don’t need to coordinate anything or chase anyone - we keep you informed every step of the way.
Local Trusted Experts
We’ve been serving Birmingham, Solihull and the wider West Midlands for over 29 years. Much of our work comes from repeat customers who recommend us to their neighbours and friends.
Which? Trusted Trader
MS HEATING AND PLUMBING has been independently assessed and approved as a Which? Trusted Trader. It gives our customers confidence that they’re choosing a business held to a high standard.
Gas Safe Registered
All gas work carried out by our team is done by Gas Safe registered engineers. Every visit is fully compliant and safe, with no shortcuts taken.
Age UK Birmingham Approved
MS HEATING AND PLUMBING is approved by Age UK Birmingham. For older homeowners and their families, it provides added reassurance that they’re in safe and trustworthy hands.
We Know How Important It Is to Feel Safe and Respected
Inviting someone into your home is a big thing, and we don’t take that lightly. Our team are polite, considerate and will always treat your home with care. We explain everything clearly, we don’t use jargon and we never pressure you into anything you don’t need.
We’re proud to be approved by Age UK Birmingham, an accreditation we earned because of our commitment to honest, respectful service. It means you can trust that you’re dealing with a company that has been independently assessed and held to a high standard of conduct.
Whether you’re arranging a job yourself or a family member is helping you, we’ll make the process as straightforward and stress-free as possible. If you’d prefer to talk it through on the phone first, just give us a call. We’re always happy to take our time and answer any questions.
Age UK Birmingham Approved
We’ve been independently assessed and approved by Age UK Birmingham. This accreditation reflects our commitment to treating older customers with honesty, patience and respect.
What Our Customers Say
1,200+customer reviews across trusted platforms
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