What type of boiler do I have?
Combi, system or regular? A few quick checks around your home will tell you which boiler you have, and why it matters for repairs and replacements.
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OUR CREDENTIALS
Over 1,200+ Satisfied Customers
Independently Verified, Locally Trusted
Our accreditations are independently awarded and reflect the standards MS HEATING AND PLUMBING has held for over 29 years across Birmingham and Solihull.
Book with Confidence
Every credential MS HEATING AND PLUMBING holds exists to protect you. Send us details of your job on WhatsApp and we’ll come back to you with honest advice and clear pricing from a team you can genuinely trust.
Our Credentials Exist to Protect You
Anyone can say they do a good job. Our accreditations prove it. MS HEATING AND PLUMBING holds independently assessed credentials from some of the UK’s most trusted organisations. They’re not something you can simply pay for. Each one requires an assessment of our standards, our workmanship and the way we treat our customers. We’ve held and maintained these accreditations because we believe our customers deserve to know exactly who they’re letting into their home. When you choose MS HEATING AND PLUMBING, you’re choosing a company that has been independently verified to meet a high standard.
Accredited, Assessed and Approved
Every accreditation we hold has been independently earned and is regularly maintained. They’re not one-off awards. They reflect an ongoing commitment to quality and customer care. Our engineers are Gas Safe registered, the legal requirement for all gas work in the UK. We’re an approved Which? Trusted Trader, assessed against strict criteria for workmanship, customer service and trading practices. And we’re endorsed by Age UK Birmingham, which reflects the care and respect our team brings to every home they work in. We also hold manufacturer accreditations from Worcester Bosch, Vaillant and Baxi, allowing us to offer extended manufacturer warranties on qualifying boiler installations.
What Our Credentials Mean for You
Our accreditations aren’t about us. They’re about what you can expect every time you use MS HEATING AND PLUMBING.
- You know our engineers are legally qualified. Gas Safe registration is not optional. It’s the law, and every one of our engineers holds it.
- You have independent assurance of our standards. Which? Trusted Trader approval means an external body has verified how we work.
- You know we treat people with care. Age UK Birmingham endorsement reflects the respect and consideration our team brings to every home.
- You can verify everything yourself. All our credentials can be checked directly through the relevant organisations’ websites.
- You’re protected by manufacturer warranties. Our Worcester Bosch, Vaillant and Baxi accreditations mean we can register extended warranties on your behalf.
- You’re dealing with a company held to account. Our accreditations require ongoing compliance, not just a one-time pass.
Why Our Credentials Matter to You
Anyone can claim to be experienced. Our credentials are independently verified proof that MS HEATING AND PLUMBING meets the standards our customers deserve. From Gas Safe registration to Which? Trusted Trader approval and our Age UK Birmingham accreditation, every badge we hold was earned, not bought, and each one gives you an extra layer of protection when you invite us into your home.
Founded on Quality
MS HEATING AND PLUMBING was founded over 29 years ago on a commitment to doing the job properly. Our credentials reflect standards we’ve held since the beginning, not something we added later to win more business.
Clear, Transparent Pricing
We provide honest, upfront quotes before any work begins. No hidden extras, no surprise costs. Our Which? Trusted Trader status means we’re independently held to that standard.
Fully Managed Throughout
Our team handles your job from the first message to the final check. You won’t need to chase anyone or coordinate anything yourself.
Local Trusted Experts
We’ve been working in Birmingham and Solihull for nearly 30 years. Much of our work comes from repeat customers who recommend us to their neighbours and friends, which tells you more than any badge can.
Which? Trusted Trader
We’re independently assessed and approved by Which?, one of the most recognised consumer bodies in the UK. It means you can book MS HEATING AND PLUMBING with complete confidence.
Gas Safe Registered
All gas work carried out by MS HEATING AND PLUMBING is completed by Gas Safe registered engineers. This is a legal requirement and your guarantee that the work is done safely and correctly.
Age UK Birmingham Approved
MS HEATING AND PLUMBING is approved by Age UK Birmingham. This gives our customers, especially older homeowners and their families, added confidence and peace of mind when choosing us.
Covering Birmingham, Solihull and the Midlands
Our accredited engineers work across Birmingham, Solihull and the wider Midlands, so wherever you are in the area you can access the same independently verified standard of service.
Get in touch and we’ll confirm we can reach you. There’s no call-out charge just for enquiring.
What Our Customers Say
1,200+customer reviews across trusted platforms
How We Work
Get in Touch
The easiest way to reach us is via WhatsApp. Send us a message with details of your job and we’ll get back to you promptly. For emergencies, call us on 0121 709 0000.
Quick, Easy Quote
Send us clear images via WhatsApp or email and we’ll come back to you with a free, no-obligation quote. For repairs or heating faults, call us first so we can understand the issue properly.
We Carry Out the Work
Our qualified, accredited engineers carry out the work carefully and to a high standard. No shortcuts, full respect for your home throughout.
Your Satisfaction
We carry out thorough final checks before we leave and make sure you’re completely happy. We don’t consider the job done until you do.
FAQs
Who are MS HEATING AND PLUMBING?
We’re a local heating and plumbing company based in Birmingham and Solihull, with over 29 years of experience looking after homeowners and landlords across the Midlands. We’re a Which? Trusted Trader, and everything we do is built around honest advice and quality workmanship.
What areas do you cover?
We cover Birmingham, Solihull and the wider Midlands. If you’re not sure whether we reach your area, just give us a call and we’ll let you know.
How do I get a quote?
Simply call us, send a message or fill in the contact form on our website. We’ll get back to you quickly, discuss what you need and arrange a visit to provide a clear, honest, no-obligation quote.
Are your engineers qualified?
Yes. Our heating engineers are Gas Safe registered, which is a legal requirement for all gas and boiler work in the UK. MS HEATING AND PLUMBING is also an approved Which? Trusted Trader and is endorsed by Age UK Birmingham.
What’s the best way to get in touch or make a booking?
The best way to reach us is by WhatsApp. Send us a message with details of what you need and we’ll come straight back to you. You can also use the contact form on this page to request a callback. For urgent repairs or emergencies, call us directly on 0121 709 0000 and we’ll help you right away.
How long has MS HEATING AND PLUMBING been trading?
MS HEATING AND PLUMBING has been providing heating and plumbing services across Birmingham and Solihull for over 29 years. Our accreditations and reputation have been built and maintained throughout that time.
Do you have a showroom I can visit?
We don’t have a showroom. Instead, we come to you, take the time to understand your home and your needs, and give you honest, tailored advice without any sales pressure.
Is there a call-out charge?
Yes. A standard call-out between 8:30am and 5pm is £130 for the first hour, then £65 for each extra 30 minutes, for labour only. Evening, overnight and priority emergency call-outs have their own rates. Materials and parts are extra, and we always agree them with you first. You’ll find every charge on our prices page. There’s no charge for asking, so call or WhatsApp us first.
Are you a Which? Trusted Trader?
Yes, we’re proud to be a Which? Trusted Trader. It means we’ve been independently assessed and approved, so you can feel confident when choosing MS HEATING AND PLUMBING for your home.
How can I verify your Gas Safe registration?
You can check any Gas Safe registered engineer or business directly on the Gas Safe Register website at gassaferegister.co.uk. We’re happy to provide our registration number on request.
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Contact Us Today
Whatever you need, we are here to help. Get in touch for a free, no-obligation quote.
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