What type of boiler do I have?
Combi, system or regular? A few quick checks around your home will tell you which boiler you have, and why it matters for repairs and replacements.
Read the full article: What type of boiler do I have?
Emergency calls answered 24/7 for burst pipes, major leaks and loss of water







Burst pipes, blocked drains, or sudden leaks can cause serious damage to your home if not dealt with quickly. Our team at MS HEATING AND PLUMBING understands the stress of plumbing emergencies. That’s why we answer emergency calls 24 hours a day, 7 days a week.
With nearly 30 years of experience, we’ve seen it all and know how to respond fast. We’ll assess the situation quickly, stop any immediate damage, and get your plumbing back to normal with minimal disruption to your day.

Our emergency plumbing service covers everything from burst pipe repairs to urgent drain unblocking. We arrive with the right tools and parts to fix most problems on the spot.
Whatever the emergency, our team will work efficiently to restore your plumbing system.

Even in emergency situations, we never take shortcuts. Our engineers carry out proper diagnostic checks to identify the root cause, not just the symptoms.
We’ll explain what’s happened, what needs doing, and give you a clear quote before starting any work. Our emergency repairs are done to the same high standards as all our planned work, ensuring long-term reliability.

As a local Birmingham and Solihull company, we understand the area’s housing and common plumbing issues. Our team knows which problems are truly urgent and which can wait until normal hours.
We’ll give you honest advice about whether you need an immediate callout or if the problem can be safely managed until regular working hours. No unnecessary charges, just practical solutions when you need them most.

Emergency plumbing problems need an experienced, trustworthy team who can respond quickly and get it right first time. With nearly 30 years serving Birmingham and Solihull, MS HEATING AND PLUMBING has built a reputation for reliable emergency solutions and honest dealing when customers need help most.

MS HEATING AND PLUMBING was built on over 29 years of experience and high standards. Even in emergency situations, we maintain our commitment to quality workmanship. Every emergency repair is carried out properly for lasting reliability.

Our emergency rates are published, so you know the charge before we set off. Any parts or extra work are explained and agreed with you first, with no hidden extras.

Our team handles everything from initial assessment to cleanup after the emergency repair. You don’t need to coordinate multiple trades or worry about sourcing parts, we take care of it all.

As a local company serving Birmingham and Solihull for nearly 30 years, we understand the area’s housing and plumbing systems. Much of our emergency work comes from recommendations and customers who’ve used us before.

We’re independently assessed and approved as a Which? Trusted Trader. This gives customers confidence when choosing MS HEATING AND PLUMBING for urgent plumbing problems.

Gas Safe Registered, MS HEATING AND PLUMBING gives customers added confidence through trusted qualifications, professional standards, and reliable workmanship across our plumbing services.

Age UK Birmingham approved, MS HEATING AND PLUMBING provides emergency plumbing support with care, honesty, and professionalism, helping customers feel safe, reassured, and looked after.

Call us immediately and we’ll assess how urgent your plumbing problem is and arrange the fastest response possible.

We arrive quickly, assess the emergency situation, and provide a clear quote for the repair work needed.

Our experienced engineers carry out the emergency plumbing repair efficiently and to our usual high standards.

We test the repair thoroughly and make sure you’re completely satisfied before we leave your property.
We consider burst pipes, major leaks, complete drainage blockages, and no hot water as genuine emergencies. Our team can advise if your situation needs immediate attention.
It depends on the time we attend. In the evening (5pm to midnight) it’s £199 for the first hour, then £99.50 for each extra 30 minutes. Overnight (midnight to 8:30am) it’s £260, then £130 for each extra 30 minutes. A daytime priority call-out, where we aim to be with you within 90 minutes, is £199, then £99.50 for each extra 30 minutes. These are labour charges only. Parts and materials are extra, and we agree them with you before we fit them. See all our charges on our prices page.
We answer emergency calls 24 hours a day, 7 days a week. Response times depend on the severity and our engineers’ availability, but we prioritise genuine emergencies and aim to attend as quickly as possible.
Yes, we’re Age UK Birmingham approved and Which? Trusted Trader accredited. Our engineers have the skills and experience to handle emergency plumbing safely and effectively.
We include diagnosis, repair work, any necessary parts, cleanup, and testing to ensure everything works properly before we leave.
Yes, all our work is guaranteed. Even emergency repairs are carried out to our usual high standards with appropriate warranties on workmanship and parts.
We work efficiently to minimise disruption and always clean up after ourselves. Our team respects your home and keeps mess to an absolute minimum.
We provide emergency plumbing services throughout Birmingham, Solihull and the wider Midlands area.
Our engineers carry common parts and tools, so we can fix most emergency plumbing problems on the first visit. For complex issues, we’ll make safe and arrange a return visit.
Call us on 0121 709 0000, day or night, and describe the problem. We’ll assess the urgency and arrange the fastest possible response to get your plumbing working again.

Combi, system or regular? A few quick checks around your home will tell you which boiler you have, and why it matters for repairs and replacements.
Read the full article: What type of boiler do I have?
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Read the full article: Where is my stopcock, and how do I turn it off?
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Read the full article: Where to put a carbon monoxide alarmWhatever you need, we are here to help. Get in touch for a free, no-obligation quote.
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We’ll do our best to call you at your preferred time. If we’re running slightly off schedule, we’ll still make sure to get in touch as soon as we can.