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About Us
Over 1,200+ Satisfied Customers
Nearly 30 years Keeping Birmingham and Solihull Warm
A local heating and plumbing company built on trust, quality workmanship and honest service across Birmingham and Solihull.
Trusted Heating & Plumbing in Birmingham and Solihull
Whether you need a boiler installation, bathroom renovation or a plumbing repair, our team is ready to help. Send us details of your job on WhatsApp or use the form below and we’ll come back to you promptly with honest advice and clear pricing.
Founded on a Simple Idea: Do the Job Properly
MS HEATING AND PLUMBING was founded by Zeb nearly 30 years ago with one straightforward goal: to be the kind of heating and plumbing company that homeowners in Birmingham and Solihull could genuinely trust.
No hard sell, no hidden costs, no shortcuts. Just reliable engineers who turn up on time, do excellent work and leave your home as they found it. That approach hasn’t changed in nearly 30 years, and it’s why so much of our work still comes from recommendations and customers who come back to us again and again.
We’ve grown into a team of Gas Safe registered engineers and Which? Trusted Trader approved professionals, covering everything from boiler installations and servicing to full bathroom fittings and emergency plumbing.
Accredited, Assessed and Approved
Our accreditations aren’t just badges on a website. They’re the result of being independently assessed and held to a standard that protects our customers. Our engineers are Gas Safe registered, which is a legal requirement for anyone working on gas appliances in the UK. We’re a Which? Trusted Trader, meaning we’ve been vetted by one of the UK’s most respected consumer organisations. And we’re approved by Age UK Birmingham, a standard that reflects our commitment to treating every customer, particularly older and more vulnerable homeowners, with honesty, patience and care. As Worcester Bosch accredited installers, we provide extended warranty and our installations are carried out to the highest of standards, giving you added peace of mind long after we’ve left.
What You Can Always Expect From Us
Every time you use MS HEATING AND PLUMBING, these things never change.
- We turn up when we say we will. Our team respects your time and keeps you informed if anything changes.
- We give you a clear, honest quote. No hidden costs, no surprises when the invoice arrives.
- We explain everything in plain English. No jargon, no pressure, no overselling.
- We treat your home with respect. Our team are tidy, careful and leave the place as they found it.
- We only do work that actually needs doing. If something doesn’t need replacing, we’ll tell you.
- We see every job through properly. We don’t move on until the work is finished to a standard we’re proud of.
Why Customers Choose MS HEATING AND PLUMBING
MS HEATING AND PLUMBING has been serving Birmingham and Solihull homeowners for over 29 years. We’ve built our reputation the right way, through quality workmanship, honest pricing and the kind of service that brings customers back time and again.
Founded on Quality
MS HEATING AND PLUMBING was founded nearly 30 years ago on a simple principle: do the job properly and treat every customer’s home with respect. That standard hasn’t changed since day one.
Clear, Transparent Pricing
We give you an honest, upfront quote before any work begins, with no hidden extras and no surprise bills at the end. You always know exactly what you’re paying for.
Fully Managed Throughout
Our team handles everything from the first conversation to the final check. You don’t need to chase anyone or coordinate multiple trades.
Local Trusted Experts
We’re a local Birmingham and Solihull business. A large part of our work comes through recommendations from repeat customers who trust us to look after their homes year after year.
Which? Trusted Trader
MS HEATING AND PLUMBING is independently assessed and approved as a Which? Trusted Trader, giving you added confidence and peace of mind when choosing us.
Gas Safe Registered
All gas work carried out by MS HEATING AND PLUMBING is done by Gas Safe registered engineers. It’s a legal requirement, and it means you can trust every job is done safely and to the correct standard.
Age UK Birmingham Approved
MS HEATING AND PLUMBING is approved by Age UK Birmingham. This gives our customers, especially older homeowners and their families, added confidence and reassurance when choosing us.
Covering Birmingham, Solihull and the Midlands
We’re a local company and proud of it. Our engineers cover Birmingham, Solihull and the wider Midlands, with the knowledge and reliability that only comes from over 29 years of working in the same communities.
Whether you’re in Sutton Coldfield, Erdington, Moseley, Kings Heath, Shirley or anywhere in between, our team is never far away.
What Our Customers Say
1,200+customer reviews across trusted platforms
How We Work
Get in Touch
The easiest way to reach us is via WhatsApp. Send us a message or photos of your job and we’ll get back to you promptly. For emergencies, call us on 0121 709 0000.
Quick, Easy Quote
Send us clear images of your job via WhatsApp or email and we’ll come back with a free, no-obligation quote. For repairs or heating faults, call us first so we can understand the issue properly.
We Carry Out the Work
Our team arrives on time, gets the job done carefully and keeps you informed throughout. No shortcuts and full respect for your home from start to finish.
Your Satisfaction
Before we leave, we carry out thorough checks and make sure you’re completely happy with the finished work. Your satisfaction is what matters most to us.
FAQs
Who are MS HEATING AND PLUMBING?
We’re a local heating and plumbing company based in Birmingham and Solihull, with nearly 30 years of experience looking after homeowners and landlords across the Midlands. We’re a Which? Trusted Trader, and everything we do is built around honest advice and quality workmanship.
What areas do you cover?
We cover Birmingham, Solihull and the wider Midlands. If you’re not sure whether we reach your area, just give us a call and we’ll let you know.
How do I get a quote?
Simply get in touch by phone, email or through our website. We’ll arrange a visit, take time to understand what you need, and give you a clear, honest quote with no obligation and no pressure.
Are your engineers qualified?
Yes. Our engineers are Gas Safe registered, and we’re a Which? Trusted Trader, independently assessed for quality and reliability. You can book with confidence knowing our team is fully qualified for the work they carry out.
What’s the best way to get in touch or make a booking?
The best way to reach us is by WhatsApp. Send us a message with details of what you need and we’ll come straight back to you. You can also use the contact form on this page to request a callback. For urgent repairs or emergencies, call us directly on 0121 709 0000 and we’ll help you right away.
How long has MS HEATING AND PLUMBING been trading?
We’ve been serving homeowners and landlords in Birmingham and Solihull for nearly 30 years. Much of our work comes from recommendations and repeat customers, which we’re really proud of.
Do you have a showroom I can visit?
We don’t have a showroom. Instead, we come to you, take the time to understand your home and your needs, and give you honest, tailored advice without any sales pressure.
Is there a call-out charge?
Yes. A standard call-out between 8:30am and 5pm is £130 for the first hour, then £65 for each extra 30 minutes, for labour only. Evening, overnight and priority emergency call-outs have their own rates. Materials and parts are extra, and we always agree them with you first. You’ll find every charge on our prices page. There’s no charge for asking, so call or WhatsApp us first.
Are you a Which? Trusted Trader?
Yes, we’re proud to be a Which? Trusted Trader. It means we’ve been independently assessed and approved, so you can feel confident when choosing MS HEATING AND PLUMBING for your home.
Do you work with landlords?
Yes, we work regularly with landlords across Birmingham and Solihull. Our engineers are Gas Safe registered and can handle everything from annual gas safety checks to full installations, keeping your property compliant and your tenants safe.
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Contact Us Today
Whatever you need, we are here to help. Get in touch for a free, no-obligation quote.
Get a Free Quote
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We’ll do our best to call you at your preferred time. If we’re running slightly off schedule, we’ll still make sure to get in touch as soon as we can.